Straight Pole Trampolines

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FAQ

Any questions ? We are here to answer.

WHAT KIND OF GUARANTEE DOES IT COME WITH?

All Jumpzylla Trampolines with Enclosure come with a free, 1-Year-Warranty. This Warranty protects you in the unlikely case that you discover parts missing from your package, parts are damaged on arrival or the trampoline deteriorates.

If you want, you can Extend Your Warranty by one year, or you can opt for the Force Majeure Warranty, which protects against strong winds, earthquake, floods, acts of nature or other extreme events.

CAN ADULTS USE THE TRAMPOLINE AS WELL? WHAT IS THE WEIGHT LIMIT?

Our trampoline is designed for kids and adults alike as long as the weight limit is respected as follows: Jumpzylla 8FT Trampoline: 265LBS.

Jumpzylla 10FT Trampoline: 330LBS

Jumpzylla 12FT Trampoline: 400LBS

Jumpzylla 14FT Trampoline: 450LBS

DOES IT COME WITH THE HOOKS THAT HELP YOU INSTALL THE SPRINGS?

All Jumpzylla Trampolines with safety net come in the package with a set of two spring hooks and ALL tools needed for fast and easy installation. Every step of the installation process is explained in the Jumpzylla manual and installation video.

DOES IT COME WITH WIND STAKES?

Our Jumpzylla Trampoline with enclosure net comes with a set of 4 ground wind stakes for trampoline in the package. ATTENTION: wind stakes do not offer full protection against very strong wind or tornados.

FAQ