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Answers to all your questions:

Why our trampolines are safe

Jumpzylla trampolines are ASTM F381-16 certified, meeting the highest US safety standards so you can relax while your kids play. Every part — from the sturdy galvanized steel frame to the non-slip jumping mat — is designed to keep them protected.

Our curved safety poles and thick spring pad prevent contact with the net and springs, while the secure zip-and-buckle entrance keeps little jumpers safely inside. Each trampoline is tested and inspected for lasting stability, giving your family complete peace of mind.

Read more about safety features in our trampolines

Size chart

Spec	8 FT	10 FT	12 FT	14 FT	15 FT	16 FT
Diameter (ft/m)	8 (2.44)	10 (3.05)	12 (3.66)	14 (4.27)	15 (4.57)	16 (4.88)
Height (ft/m)	2.5 (0.76)	3 (0.91)	3.5 (1.07)	3.5 (1.07)	4 (1.22)	4.4 (1.34)
Yard Space (ft/m)	11–13 (3.4–4.0)	13–15 (4.0–4.6)	15–17 (4.6–5.2)	17–19 (5.2–5.8)	18–20 (5.5–6.1)	19–21 (5.8–6.4)
Safety Clearance (ft/m)	3–5 (0.9–1.5)	3–5 (0.9–1.5)	3–5 (0.9–1.5)	3–5 (0.9–1.5)	3–5 (0.9–1.5)	3–5 (0.9–1.5)
Max Weight (lbs/kg)	265 (120)	330 (150)	400 (181)	450 (204)	450 (204)	450 (204)
Jumpers	1	3	3	4	5	6–8

12–14–16 FT sizes are the most popular among US families.

For families with multiple children, choose 12 FT or larger. For teens and older kids, 14 FT+ is ideal.

Recommended for children ages 6+.

Safety clearance: leave 3–5 ft (0.9–1.5 m) around the trampoline and overhead. Heights shown are frame height from ground.

Returns & money back policy

You can shop with confidence — every Jumpzylla trampoline is covered by a 30-day money-back guarantee. If for any reason you’re not fully satisfied, you can return it within 30 days of delivery.

Simply contact our support team, and we’ll guide you through the quick return process. Once we receive the trampoline in its original condition, you’ll get a full refund (minus shipping, if applicable).

If your trampoline arrives damaged or with missing parts, we’ll replace or fix it right away at no extra cost. Our goal is to make sure every family enjoys a worry-free shopping and jumping experience.

Built to last for years. Why?

Every Jumpzylla trampoline is made from high-quality, weather-resistant materials designed to handle years of outdoor fun. The galvanized, rust-proof steel frame and UV-protected jumping mat withstand sun, rain, and changing seasons without losing strength or bounce.

All parts are precision-engineered for durability, from the reinforced legs that keep the trampoline stable, to the thick, fade-resistant safety padding that protects both the frame and your family.

We also back every trampoline with a half-price replacement parts program, so if anything ever wears out, you can easily replace it — keeping your trampoline safe, fresh, and ready for play for many years to come.

Read more about quality of our trampolines

Assembly: how to in 60-90 min?

Jumpzylla trampolines are designed for easy, frustration-free setup — no special tools or experience needed.

Most customers assemble it in about 60–90 minutes, and everything you need (including the spring tool) comes in the box.

You’ll start by connecting the frame and legs, then attach the mat, springs, safety pad, and finally the enclosure net. Each part is clearly labeled to make the process smooth and simple — one person can handle it, but two make it even faster (and more fun).

For a full step-by-step guide and video instructions, check out our assembly guide here →

What’s included in the box

All Jumpzylla trampolines come with a complete installation kit including:

• frame
• mat
• springs
• spring cover
• safety enclosure
• ladder
• anchor kit
• all necessary tools & instructions for assembly.

No need to purchase separate tools or components to get started!

Basic & Storm warranties

Every Jumpzylla trampoline comes with a standard 2-year warranty, covering all structural parts and materials against manufacturing defects. We build our trampolines to last, and this warranty ensures you’re fully protected if anything goes wrong under normal use.

For extra peace of mind, you can choose to extend your warranty for an additional period at checkout. This optional plan offers longer coverage and priority support — perfect for families who want long-term protection for their backyard investment. You can buy an extended warranty here.

We also offer a unique Storm Guarantee, created for customers in areas with unpredictable weather. If your trampoline is damaged during a verified storm, we’ll help replace or repair affected parts, keeping your Jumpzylla safe, strong, and ready for more years of fun. You can buy Storm Warranty here.

How to care

All Jumpzylla trampolines feature weather-resistant materials designed to withstand normal outdoor conditions.

For maximum longevity, we recommend using a weather cover during extended periods of non-use and removing heavy snow accumulation.

Inspect your trampoline monthly, checking for loose springs, worn padding, or tears in the safety net.

Apply our recommended silicone spray to springs annually to prevent squeaking and extend component life.

Replacement parts program

If anything ever wears out or gets damaged, you don’t have to worry — every Jumpzylla owner automatically gets access to our Half-Price Replacement Parts Program.

That means you can order any replacement part at 50% off the regular price, anytime you need it, directly from our US-based warehouse.

You can order spare parts here

No complicated claims, no long waiting times — just quick, affordable parts so your trampoline stays safe, strong, and ready for fun for many years to come.

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